Tag Archives: tales from customer support

Interlude: Tales from Customer Support

Customer support is a thankless task – you have to deal with all sorts of befuddled, confused, and angry customers. But occasionally, you have an experience so out of the world, that it must be recorded in the annuls of time, in the tales from customer support.

During my travels in New Zealand, I rented a campervan – a Jucy Cabana. It’s been a year since I last drove, and yet I now found myself driving thousands of kilometers, on the left side of the road. To make things easy, the rental folks (Jucy) provided a concierge phone number, which I can call with questions. Hilarity ensues.

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